CH. 06, WHAT WE DO

We pick up the phone.

Ongoing support without the ticket-system theatre.

Why it matters

Most agencies disappear after launch unless you sign a retainer.

We do retainers too, but small and honest. Call, message, or email us directly, no helpdesk, no ticket numbers, no "your case has been escalated". We fix what is broken, update what needs updating, and tell you when something is actually optional. Cancel any time with 30 days notice. The whole point is peace of mind, not a paper trail.

What you get

A small monthly fee. Big peace of mind.

01

Direct line to the team

Not a helpdesk. Not a ticket queue. The same person who built the site.

02

Monthly backups + security updates

Security patches, framework updates, dependency reviews. Done quietly in the background.

03

A few hours of changes per month

Text edits, new photos, hours, prices, seasonal content. Use them or roll over for 3 months.

04

Response within 1 business day

Usually faster. If something is on fire we drop everything.

05

Honest answers

If something is not worth doing we will tell you. We do not invent work to fill hours.

06

Cancel anytime

30 days notice. No minimum contract. No clawbacks.

Prices

Fixed prices. No surprises.

Plans start at €450 a month for a few hours of changes plus backups and security. Bigger plans for businesses with more moving parts. Cancel any time with 30 days notice. Hours roll over for 3 months.

From €450/month. Cancel anytime.

Next move

Talk to us about a support plan..

Tell us what you have and how often you change it. We will recommend the smallest plan that fits, or tell you to skip it.

Free 30-minute call. No commitment, no pressure.